Consumer
Consumer Regulation
The Danish Competition and Consumer Authority (DCCA) is responsible for a number of laws in the consumer field, i.a. the Danish Marketing Practices Act and the Danish Travel Guarantee Fund Act. This page lists the laws for which the authority is responsible.
About DCCA's responsibility
The DCCA is responsible for the Danish Marketing Practices Act, the Danish E-commerce Act, the Danish Injunction Act and the Danish Travel Guarantee Fund Act. In addition, there are a number of laws of major importance for consumers for which the Danish Ministry of Justice is responsible. This applies to the Danish Sale of Goods Act, the Danish Contracts Act, the Danish Credit Contracts Act and the Danish Consumer Contracts Act.
Preparing new bills and proposed amendments
Most legislative changes in the consumer field derive from EU regulations. However, the need for amendments to existing legislation or for drafting new legislation also arises from domestic political considerations. In this respect, the DCCA is responsible for preparing new bills and proposed amendments to existing Danish regulation. Any proposal for new legislation is submitted to a wide range of stakeholders for consultation before it is presented in the Parliament.
The regulation administrated by the DCCA
- Danish Act on Information society services, including e-commerce (e-handelsloven)
- Danish Act on protection of consumers’ interests (lov om gruppesøgsmål)
- Danish Marketing Practices Act (markedsføringsloven)
- Danish Travel Guarantee Fund Act (rejsegarantifondsloven)
- Executive Order on registration, provisioning of guarantee, ect. In the Travel Guarantee Fund (Bekendtgørelse)
Other consumer regulation
- Danish Contracts Act (aftaleloven)
- Danish Act on payment services and electronic money (lov om betalinger)
- Danish Consumer Contracts Act (forbrugeraftaleloven)
- Danish Sale of Goods Act (købeloven)
- Danish Credit Contracts Act (kreditaftaleloven)
- Danish Consumer Complaints Act (forbrugerklageloven)
- Danish Package Tour Act (lov om pakkerejser og sammensatte rejsearrangementer)
Articles about consumer issues
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