Consumer Issues
The Danish Competition and Consumer Authority are responsible for enforcing a number of consumer protection laws. The Authority supports the interaction between consumers and businesses in order to make markets work well and to create growth and high consumer welfare. The Authority contributes to the development of new consumer policy and regulation, considers consumer complaints, analyses markets and communicates information regarding consumers to both consumers and businesses.
Forbrug.dk
The Danish Competition and Consumer Authority run forbrug.dk, which is a hub for public consumer advice with guidance on consumer rights. Here you can read more about consumer rights in Denmark.
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News
More news in English-
Booking platforms may have helped create growth in the Danish hotel business
Digitization has created opportunities for the tourists and the hotels. Recent years have seen significant growth in the Danish hotel industry, and booking platforms have likely contributed to the increased demand for overnight stays in Denmark. The booking platforms are of great value to Danish consumers, but have also created some challenges.
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New guidelines on joint bidding under competition law
The Danish Competition and Consumer Authority published new guidelines on how to assess joint bidding under competition law on 25 April 2018. These guidelines are now available in English.
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Improving the effectiveness of terms and conditions in online trade
This article reports the results of a lab experiment that successfully enabled consumers to take notice of terms and conditions (T&Cs) in an online shopping environment and use these more when actively choosing between products.
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The Danish Consumer Ombudsman
The Danish Consumer Ombudsman is an independent public authority which supervises compliance with the Danish Marketing Act.
Articles
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